Frequently Asked Questions (FAQ)
What products does Asta Kayu offer?
Asta Kayu offers premium wooden wall panels designed to bring warmth and natural elegance to interior spaces.
Are the panels made from real wood?
Yes. Our panels are made from natural hardwood. Because wood is a natural material, variations in color, grain, and texture may occur.
Are Asta Kayu panels sustainably sourced?
Yes. Sustainability is an important part of our production process. All Asta Kayu wall panels are made using 100% FSC-certified hardwood, meaning the wood comes from responsibly managed forests that meet strict environmental and social standards.
This certification ensures that the wood is sourced in a way that protects forests, wildlife, and local communities while supporting sustainable forestry practices.
Because we work with natural wood, each panel is unique in its color, grain, and texture, highlighting the authentic beauty of responsibly sourced materials.
Why choose Asta Kayu panels?
Our panels are designed to combine natural materials with modern interior design. Each panel is handcrafted from real wood, giving every piece a unique character while creating a warm and premium atmosphere in any interior space.
How do I install the wall panels?
Our panels are designed for relatively easy installation. They can typically be mounted using a suitable construction sealant or mounting adhesive, depending on the wall surface. We recommend following our installation guide or consulting a professional installer if needed.
Can the panels be installed in humid areas?
Wood panels are best suited for dry interior spaces. Installation in high-humidity areas such as bathrooms should be done with proper ventilation and precautions.
Do I need professional installation?
Not necessarily. Many customers install our panels themselves using adhesive or basic tools. However, for large projects or commercial spaces, we recommend professional installation for the best result.
Can I install the panels on any wall surface?
Asta Kayu panels can be installed on most flat and clean surfaces such as plaster walls, drywall, concrete, and wood. The surface should be dry, smooth, and stable before installation.
Can the panels be cut to size?
Yes. Our panels can be cut using standard woodworking tools such as a circular saw or handsaw. This makes it easy to adjust them to your wall dimensions.
How do I maintain the wooden wall panels?
Maintenance is simple. Dust the panels regularly with a dry cloth or soft brush. Avoid excessive moisture and harsh cleaning chemicals to preserve the natural wood finish.
Do you ship internationally?
We currently ship within the Netherlands and selected European countries including UK. Shipping options and costs will be displayed during checkout.
How long does delivery take?
Estimated delivery times are:
Netherlands: 2–5 business days
Europe: 4–10 business days
Delivery times may vary depending on the courier.
What payment methods do you accept?
We accept secure online payments including credit card, debit card, and other payment methods available at checkout.
Can I return my order?
Yes. Consumers have the right to return their order within 14 days of receiving the product, provided the item is unused and in its original packaging.
Please contact us before sending a return.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours and include photos of the issue so we can assist you.
How can I contact Asta Kayu?
For any questions, please contact us at: info@astakayu.com